Ordering our promotional products
Placing an order with Wholesale Promotional Products Pty Ltd is easy. All you need to do is send an email to support@naturecoastpromotions.com.au specifying the following:
- The product/s that you want to order and the colour (either its name or product code)
- The quantity of the item/s that you wish to order i.e.; 250
- Your delivery details- please provide a street address as we use couriers to deliver your items
- A copy of the artwork that you want printed. If you do not have artwork and you would like us to design your print for you, please specify the details including any fonts that you would like.
Following placing your order, an invoice will be issued for payment. All new customers are required to pay for orders 100% upfront for at least the first three orders. When payment is received, you will be sent final artwork for your approval before going to print. If your job is for embroidery, a swatch will be mailed to you for approval. When we receive your approval, most jobs will be received within 10 working days. Indent orders or orders for large quantities will take longer than this and you will be advised of this when placing your order.
IF you require an order by a certain date, let us know the date when placing your order. While it is impossible for us to GUARANTEE turnaround times due to factors such as couriers, decoration methods etc. we will always do our best to try and get the products delivered to you on time for an event.
Remember, our quotes do have an expiry date, so when submitting quotes for your order, please check that the price is still valid and stock levels remain intact. At Wholesale Promotional Products, our team will work for you to make sure that you have your marketing products to your exacting standards at the time that you require them. We look forward to working with you and providing your business with great sales leads as a result of quality merchandise. If you have any questions regarding our ordering process, feel free to call us 1800 427 776 or email us support@naturecoastpromotions.com.au and our team will respond fast.
